❓ Frequently Asked Questions

Regulated Insurance Broker You Can Trust
The A2 Insurance Centre Ltd is an independent, regulated insurance broker providing competitive quotations and tailored cover for both personal and business clients.

We specialise in arranging a wide range of insurance products, including:

🚕 Taxi Insurance
🚖 Fleet Insurance
🚛 Haulage Insurance
🚗 Motor Insurance
🚐 Van Insurance
🏠 Home Insurance
🏪 Shop Insurance
🏢 Business Insurance
⚖️ Liability Insurance
🛡️ Excess Protection Insurance
⚖️ Legal Cover
🔧 RAC Breakdown Cover
🚘 Driving Tuition Insurance

🚕 Guaranteed Taxi Hire – In the event of a fault claim, we can arrange a replacement vehicle for up to 28 days, helping you stay on the road and earning.

…and many other specialist insurance solutions.

Our experienced team works with a trusted panel of leading insurers, ensuring you receive the right cover at the right price—tailored to your individual needs.

The A2 Insurance Centre Ltd is authorised and regulated by the Financial Conduct Authority (FCA No. 433178).

Get a Quote Today
Getting a quote with The A2 Insurance Centre Ltd is quick and easy.

You can contact our friendly team:

📞 By phone for immediate assistance
💻 Online via our website by submitting a call-back request
📧 By email, and a member of our team will respond promptly
Our experienced advisers are on hand to discuss your requirements and provide competitive quotations tailored to your needs.

🚨 Making a Claim – What To Do

Follow these steps to ensure your claim is handled quickly and correctly, who you choose to deal with your claim is your choice but can direct you as follows:
Claims are handled by your insurer or claims company
We do not manage claims directly
We are happy to guide you if unsure

1️⃣ Ensure Safety First
Check everyone is safe
Call emergency services if needed

2️⃣ Gather Information
Names, addresses, contact numbers
Vehicle registrations
Witness details
Photos of the scene

3️⃣ Do NOT Admit Liability
Do not accept fault
Exchange details only

4️⃣ Report the Incident ASAP
Ideally within 24 hours
Delays may affect your claim or excess

For all:

🚗 Motor Claims – Who To Contact for:
✅ Fault, Fire, Theft or Windscreen claims

👉 Contact your insurer directly
(You can look on Google for the actual insurers claim number, or just call us for the telephone number.

For all:

✅ Non-Fault Claims (with Kindertons and Sovereign claims Legal Cover)

They will:

Handle your claim and repairs normally directly off the 3rd party
Provide a replacement vehicle, if applicable
Recover your losses
Notify your insurer

📞 Call: 01372 840 395 

⚠️ Always provide the name of your actual insurance company when calling, without this could result in an increased excess to pay, due to a delay in notification to them

For all:

🏠 Other Claims (Home, Liability, etc.)
👉 Contact your insurer directly
(You can look on Google for the actual insurers claim number, or just call us for the telephone number.

ℹ️ Important
Claims are handled by your insurer or claims company
We do not manage claims directly
We are happy to guide you if unsure
📞 Need Help?

Call us: 01634 855995

 
✔️ Yes — you can cancel your policy at any time.

 
💡 Important Information
💷 Cancellation charges may applyThis can include insurer cancellation fees
Any outstanding premium or finance balance
 
📞 Before You Cancel
We recommend contacting our team first so we can provide you with a no-obligation cancellation quotation.

📊 See exactly what costs may be involved
🔒 Your policy will remain active while you decide
 
🤝 We're Here to Help
Our team will:

📝 Explain the full cancellation process
❓ Answer any questions you may have
✔️ Help you make an informed decision

At The A2 Insurance Centre Ltd, we pride ourselves on delivering a truly personal service.

 
👤 Personal Approach
🤝 We take the time to understand your individual circumstances
🎯 We recommend the right cover for your needs — not just the cheapest option
 
🧠 Expert Guidance
👔 Experienced and professional team
📊 Tailored advice based on your situation
✔️ Support you can trust at every stage
 
💬 Clear & Honest Communication
🗣️ We explain everything in plain English
❓ We answer your questions honestly
🔍 We make sure you fully understand your cover
 
💙 Customer-First Service
📞 Dedicated, ongoing support
🛡️ We go beyond just arranging a policy
⭐ Focused on giving you confidence and peace of mind